FROSTBYTE
INTERACTIVE

SANDCRAFTED SUPPORT

A little help
with your pour.

Email support@frostbyte.xyz. Include your device, iOS version and the portrait where the problem happened. A screenshot helps. Please do not send passwords or payment-card details.

How do I play?

Move the glass shapes up, down, left and right. Bring the called colour to its matching edge port. Filled shapes disappear, opening space for the next move. Clear the portrait before time runs out.

Colours are hard to distinguish

Open Settings and turn on Colour-blind symbols. Matching symbols appear on containers and the active port. Reduce Motion follows your device settings.

I bought Remove Ads

Open Settings and choose Restore Purchases using the same Apple Account that made the purchase. Remove Ads is a permanent, one-time purchase, not a subscription. If Apple is still processing or approving a purchase, the unlock appears after confirmation.

Sound, music and haptics

Settings has separate controls for sound effects, music and haptics. Audio respects Silent Mode.

Ads and privacy

Ads belong between completed levels. If an ad cannot load, the game continues. Where required, you can reopen ad privacy choices from Settings. See the privacy policy for details.

Refunds

Apple processes App Store payments and refund requests. Visit Apple’s Report a Problem page to request help with a charge.